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FAQ

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Frequently Asked Questions

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01

Sample
Questions
A

Sample Question a1?

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Sample Question a2?

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Sample Question a3?

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02

Sample
Questions
B

Sample Question ab1?

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Sample Question b2?

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Sample Question b3?

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03

Online Store Questions

Sample Question c1?

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How do I exchange or return an item? c2?

We are committed to your survival in the coming zombie plague, but a close second is our commitment to your happiness.

We want you to be as pleased with your purchase as we are in serving you. Therefore within 60 days of purchase we will gladly accept your return for any order in its original, unused condition. We also accept exchanges within the same time frame, and following the same procedure.

To return or exchange an order simply mail the items back to you at the following address:

ZRS: Exchange / Return
545 N. Norton Avenue
Los Angeles, CA 90004
USA

Please include a note inside the package explaining whether you’d like to exchange the item or receive a full refund.
Returns and exchanges generally take 2-4 weeks to process. All credit refunds will be issued to the original payment method.

What is your privacy policy?

Zombie Research Society is committed to ensuring the privacy of our customers’ personal information, and this privacy notice is designed to voluntarily comply with current privacy legislation.

ZRS limits its requests for information to what is required to ensure accurate service. Most of the information we collect is very basic and is needed to complete a purchase or provide a refund. Examples of customer information that may be collected include your name, address, telephone number, email address, credit- or debit-card information and descriptions of the items requested or purchased.

Even if you do not make a purchase on our site, we have the ability to track usage of our web site, including what pages are visited, what products are viewed, and the third-party sites that led you to puma.com. This information is not used to track information about individuals, but is used at an aggregate level to customize our site, improve the online experience, and plan advertising and promotions.

We never sell or otherwise share your personal information with anyone else, such as advertising agencies or marketing companies. We only send marketing information to those customers who specifically sign up for our mailing list.

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04

Sample
Questions
D

Sample Question d1?

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Sample Question d2?

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Sample Question d3?

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